Privacy Policy

Introduction

This Privacy Policy explains how Performance Kitchen & Bath, LLC (“Performance Kitchen & Bath,” “we,” “us,” or “our”) collects, uses, and protects information when you visit performancekb.com or interact with us as a customer or prospective customer. By using our website or services, you agree to the practices described below.

Information We Collect

Information you provide

• Contact details such as your name, phone number, email address, and project address when you submit a quote request, contact form, or chat message.
• Project details you share with us, including photos, measurements, design preferences, and budget ranges.
• Payment and billing information when you become a customer (processed by our payment processors, not stored on our servers).

Information collected automatically

• Standard log data such as IP address, browser type, device type, referring page, and pages visited.
• Cookies and similar technologies used to remember preferences and measure site performance.

How We Use Information

• To respond to inquiries, schedule consultations, and provide quotes.
• To deliver remodeling services and communicate about your project.
• To improve our website, services, and customer experience.
• To send service-related messages and, where permitted, marketing communications you can opt out of at any time.
• To comply with legal obligations and protect our rights.

Sharing of Information

Performance Kitchen & Bath, LLC does not sell your personal information. We share information only with:

• Trusted service providers (e.g., hosting, analytics, email, scheduling, payment processing) acting on our behalf.
• Subcontractors and trade partners as needed to complete your project.
• Authorities when required by law, subpoena, or to protect rights, safety, or property.

Cookies & Analytics

We use cookies and analytics tools to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings, though some features may not work as intended.

Data Retention

We keep personal information only as long as needed for the purposes described above or as required by law. Project records are typically retained for the duration of any applicable warranty period and as needed for tax and legal recordkeeping.

Your Choices & Rights

You can request to access, correct, or delete personal information we hold about you, and you can unsubscribe from marketing emails or text messages at any time. To make a request, contact us using the details below.

Security

We use reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to keep your information safe.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page.

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